Gaia Partner Program Privacy Policy

Gaia, Inc. ("Gaia," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, use our streaming platform, or participate in the Gaia Partner Program.

By using our services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.

We collect the following types of information:

• Account Information: Name, email address, phone number, billing address, and payment details when you create an account or subscribe.
• Profile & Preference Data: Content preferences, watch history, bookmarks, and settings you configure in your account.
• Partner Program Data: For Program participants, we collect business name, tax ID, social media handles, promotional content types, and payout preferences.
• Device & Usage Information: IP address, browser type, operating system, device identifiers, and interaction data such as clicks, streams, and session duration.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze service usage.

We use your information to:

• Provide, maintain, and improve our streaming services and Partner Program.
• Process payments and manage subscriptions.
• Communicate with you about your account, updates, and promotional offers.
• Calculate and disburse Partner commissions and payouts.
• Personalize content recommendations and marketing.
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information. We may share data with:

• Service Providers: Trusted vendors who assist with payment processing, hosting, analytics, email delivery, and customer support.
• Affiliate Networks: For Partner Program participants, we share necessary data with Everflow and PayPal to track referrals, attribute commissions, and process payouts.
• Legal Compliance: When required by law, subpoena, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We use cookies and similar technologies to remember your preferences, understand how you interact with our services, and deliver relevant advertising. You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality.

We also use third-party analytics (e.g., Google Analytics) and advertising partners who may set their own cookies.

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your data.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Request a portable copy of your data.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.

To exercise these rights, contact us at privacy@gaia.com or update your preferences in your Account Settings.

Our services are not intended for children under 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

We may update this Privacy Policy from time to time. Material changes will be communicated by email or through the service. Continued use after changes constitutes acceptance of the updated policy.

Questions or concerns about this Privacy Policy? Reach out to us at privacy@gaia.com or write to:

Gaia, Inc.
Attn: Privacy Officer
Boulder, Colorado